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Please find below links to our Privacy Policy documents

Brief Privacy Notice

GDPR Leaflet

Privacy Policy

Jill Gibson Practice Manager is the Data Controller for Riverview Medical Centre

If you wish to access a copy of your medical records via the general data protection regulation (GDPR) please click on the link below for further information.

Info for patients wishing copy of all or some of medical record

General Data Protection Act GDPR

The current Data Protection Act will be replaced on the 25th May 2018 with the General Data Protection Regulation (GDPR).

There are several changes under the act and you can find further information from:                   

With this in mind, before the 25th May we will require your express consent if you wish to continue to receive text messages for appointments, notices (public holidays, new services) and healthcare updates/reminders. Over the coming weeks we will be sending text messages to gain your consent.  You may wish to withdraw from this service - if you do not reply you will be opted out. 

When you reply to the text message the changes will come into effect the week starting Monday 21st May.  This will allow us to change the system and be compliant with everybodys preferences being updated at the same time.   If you prefer to opt out or in before this date please let us know. 

You are free to change your mind at any point - simply call the practice and inform a member of the reception team. Alternatively, you can write to us. You can download the form below to Opt In or Opt Out of receiving Text messages from us.  Just print off form complete your details and hand into the surgery.

Text Reminder Service Optin or Optout form

Please note if more than one patient has the same mobile number (i.e. child same as parent/guardian) you may get multiple messages because the system will automatically send to each registered user.     We currently only text message patients 15 years and over. This will be reviewed under the new rules.       

One of the new areas is consent for children. The draft guidelines suggest that when a child becomes 13 they will need to give their own consent. If this is approved, this will apply to: Online Appointments, Prescriptions, text messages, ECS (emergency care summaries), SPIRE (Scottish Primary Care Information Resource) and any new systems in the future.



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